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Does malwarebytes work with windows 711/15/2023 ![]() But if more users run into this problem it may need a fix from either Microsoft or Malwarebytes.ĭouble-click mb-support-X.X.X.XXXX.exe to run the program Feel free to lock this thread as I found my solution. To the admins: In case this thread gets no replies within 7 days, It's probably an issue specific to my configurations. The PC that have the problems both were updated from Windows 11 21H2 to Windows 11 22H2. The PC that had no problem installing KB5017389 with Malwarebytes had a clean install of Windows 11 22H2 And I had a third PC that also has Malwarebytes Premium which does not have this problem. Please note there may be other reasons why KB5017389 fails to install. I solved my issue, but this thread may still hold value for users who have the same problem. I'm not willing to provide them for privacy reasons. A second PC had the same issue and when I uninstalled Malwarebytes Premium first the issue was solved. ![]() Update 2: I confirmed Malwarebytes being the culprit in my case. Running "DISM /Online /Cleanup-Image /RestoreHealth" Running the Windows Update troubleshooter I'm running under the built-in Administrator account, with ZoneAlarm Free firewall v. I tried manually downloading and installing the update from MS Update Catalog, but same error. Again taking 3 or 4 restarts to revert everything. Update installation reaches 96% and then it starts reverting. I'm on Windows 11 Pro 圆4 22H2 build 22621.521 and the update fails to install. After that, I confirmed the solution on a second PC. ![]() I spent many hours diagnosing it and I was able to resolve my issue by uninstalling Malwarebytes. I had an issue installing Windows Update KB5017389. Just leaving this as reference in case any users may have the same problem. ![]() Endpoint Detection & Response for Servers ![]()
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